Every review answered. Every branch improving.
Quirep brings every review from Google, app stores and review sites into one inbox, drafts thoughtful replies with AI for your team to approve, asks every customer for honest feedback, and shows exactly what each branch needs to fix.
Free for one location. No card needed.
Listening for new reviews across 14 branches
Reviews from every place customers leave them
From a new review to a better branch.
Four steps that run every day across every location, without anyone chasing anyone.
Collect
Every review from every listing lands in one inbox, tagged by branch, topic and sentiment.
Reply
AI drafts a specific reply in your voice. A manager edits, approves and posts in one tap.
Ask
Every customer gets an honest feedback request after their visit, on WhatsApp, SMS or QR.
Improve
Ranks, topics and reports show which branch needs what, and whether the fix worked.
Seven tools. One rating that keeps climbing.
Each tool works on its own and gets better with the others. Start with the inbox and AI replies, add the rest as your chain grows.
Review Inbox
Google, app stores, Facebook, Justdial and more, for every branch, filtered by rating, topic and status.
- GoogleKandivli West
“Waited 90 minutes even with an appointment. No one told us anything.”
Draft ready4 min - GoogleBorivali
“Dr. Mehta was patient and explained every report clearly.”
Replied12 min - JustdialThane
“Report promised by evening came the next afternoon.”
Assigned38 min - Google PlayApp
“Booking is easy. Please add WhatsApp reminders.”
Draft ready1 h
for the one-star review above, against a 60 minute branch target.
“Booking is easy. Please add WhatsApp reminders.”
Reminders are live from this week. Thank you for the idea.
AI Reply Writer
Drafts in your brand voice and the reviewer's language. Managers edit and approve before anything is posted.
“Doctor was great but the reception staff were rude when I asked about the bill.”
Thank you, Priya, for the kind words about your consultation. We are sorry the conversation at the front desk felt rude, especially about the bill. That is not how we want anyone to feel. Our patient care lead would like to understand what happened. Please reply here with a good time to reach you.
Review Requests
Every customer is asked for honest feedback after a visit by WhatsApp, SMS, email or a QR code at the counter.
Location Ranks
Ratings, review counts and reply times for every branch, ranked.
| # | Branch | Rating | Reviews | Reply time | Trend |
|---|---|---|---|---|---|
| 1 | Borivali | 4.7 | 182 | 11 min | |
| 2 | Andheri East | 4.6 | 164 | 18 min | |
| 3 | Powai | 4.5 | 121 | 26 min | |
| 4 | Thane | 4.3 | 140 | 41 min | |
| 5 | Vashi | 4.2 | 96 | 52 min |
Sentiment Map
What customers praise and complain about, by topic and branch, with spike alerts.
Competitor Watch
How each branch compares with nearby competitors on rating, volume, replies and topics.
Reputation Reports
Weekly reports for branch managers, monthly reports for leadership, on schedule.
- Borivali reached 4.7, staff named in 38 five-star reviews
- Kandivli West waiting time: delay SMS launched 24 Sep
Built for businesses with many front doors.
Topic sets, reply tones and request timing tuned to how each industry actually serves customers.
Clinics and diagnostics
Restaurants and QSRs
Car and bike showrooms
Hotels
Schools and coaching
Retail chains
Gyms
Salons
Honest reviews. Responsible AI.
A rating only helps you if customers trust it. These rules are built into the product, not left to policy documents.
No fake reviews, ever
Quirep never writes, buys or posts fake reviews, and does not help anyone do so.
Everyone gets asked
Requests go to all customers, not only happy ones. No review gating, as platform rules require.
People approve replies
AI replies are drafts. Auto-reply is off by default and only covers simple positive reviews.
Private stays private
Replies never mention health information, bills or personal details in public.
Customer data is yours
Contact data is encrypted, used only for your own requests, with opt-out, and never sold.
Only if you turn on auto-reply for simple positive reviews, within rules you set. It is off by default, and every other reply waits for a person to approve it.
No. Quirep asks every customer, as Google and other platforms require. We do not filter or gate reviews by sentiment.
Google Business Profile, Apple App Store, Google Play, Facebook and Justdial, plus industry sites such as Practo, Zomato, Swiggy, TripAdvisor, Booking.com and MakeMyTrip on request.
Yes. Each manager gets a login scoped to their branch. Regional heads see their cluster and leadership sees every branch.
Yes. Quirep reads and replies in Hindi, Marathi, Tamil, Telugu, Kannada, Malayalam, Bengali, Gujarati, Punjabi and Hinglish, with an English view for your team.
Connecting Google Business Profiles takes a few minutes. Most chains have every branch mapped and managers invited on the first day.
Your next review is already being written.
The only question is who answers it, and how fast. Connect your first location free and let it be you, within the hour.
Tap a star to see what Quirep would change first.