Bike showroom
“Service was done on time and they explained every charge. Will come back.”
Sent by WhatsApp two hours after job card closure. One of 61 reviews from service customers this month.
Review Requests
Ask every customer. Hear the honest truth.
Most happy customers never think to leave a review. Review Requests ask every customer after their visit, on the channel they already use, with a single link to your branch's Google page. More reviews, more recent reviews, and a rating that reflects reality.
Review Requests · After-visit campaign
WhatsApp · CareFirst Clinics
Hi Ankit, thank you for visiting CareFirst Clinics, Borivali today. How was your visit? Your honest review helps other families and helps us improve.
Write a review
Reply STOP to opt out
6:42 pm
Sent1,240
Opened1,017
Clicked468
Reviews214
Counter QR · BorivaliSent to every customer, no filtering
What it does
Inside Review Requests
WhatsApp first
Approved WhatsApp templates in English and regional languages, sent from your verified business number.
SMS and email
DLT-registered SMS templates and branded email for customers who prefer them, with automatic fallback.
QR at the counter
Printable QR standees and bill stickers for each branch, linking straight to that branch's review page.
Triggered by real visits
Send after a billing event, appointment checkout, delivery or service closure, using your POS, HIS or CRM, or a simple CSV upload.
Timed with care
Choose delay and quiet hours. One gentle reminder at most. Customers who opt out are never contacted again.
Results by branch
See sent, opened, clicked and reviews received for every branch and every campaign.
How it works
Set up in an afternoon. Useful by evening.
No long onboarding project. Connect, map, invite, and the first reviews are waiting.
- 1
Connect visit data
Use an integration, a webhook from your billing software, or upload a daily CSV of customers who visited.
- 2
Pick the channel and message
Choose WhatsApp, SMS or email, and a short, honest message in the customer's language.
- 3
Watch reviews arrive
Each review is matched back to the request, so you know which branches and channels bring the most feedback.
On the wall
What it looks like in a real week.
Typical situations from the industries Quirep is built for.
Salon chain
“Stylist was good, but I waited 25 minutes past my slot.”
Request sent to every client, not only regulars. The feedback reached the branch and appointment buffers were adjusted.
Retail chain
“Found my size after the staff checked the other store. Helpful team.”
QR sticker on the bill at the counter. Reviews at the store doubled in the first month.
Honest reviews and responsible AI
Rules built into the product.
These are not settings you can switch off. They protect your listings, your customers and your name.
No fake reviews
Quirep never writes, buys or posts fake reviews, and does not help anyone do so.
No review gating
Requests go to all customers, not only happy ones, following platform rules.
People approve
AI replies are drafts. Auto-reply is off by default and limited to simple positive reviews within your rules.
Nothing private in public
Replies never include health information, bills or other personal details.
Data used only for you
Customer contact data is encrypted, used only for your own feedback requests, with opt-out, and never sold.
Questions
About Review Requests
No. Quirep sends requests to every customer, as Google and other platforms require. We do not filter or gate reviews by sentiment, and we never route unhappy customers away from public review sites.
Messaging is billed separately at the rates shown on the pricing page, so you only pay for messages actually sent.
Only the name, phone or email and the branch of customers you want to ask. That data is encrypted, used only for your own requests, and never sold or shared.
Every message includes an opt-out. Once a customer opts out, no branch of your business will message them through Quirep again.
Works together with
Review InboxEvery review, every branch, one inboxAI Reply WriterThoughtful drafts your team approvesLocation RanksEvery branch's rating, rankedSentiment MapWhat customers praise and complain aboutCompetitor WatchYour branches against nearby rivalsReputation ReportsWeekly and monthly reports for management
3.8average across all branches
Your next review is already being written.
The only question is who answers it, and how fast. Connect your first location free and let it be you, within the hour.
Rate how your business handles reviews today
Tap a star to see what Quirep would change first.