Gym chain
“Equipment is great but half the treadmills are out of order most evenings.”
Branch slipped four places in two weeks. The regional head saw it on Monday and maintenance was scheduled.
Location Ranks
Know which branches lead and which need help, this week.
Location Ranks put every branch on one board: average rating, new reviews, reply rate, reply time and change since last month. Regional heads see where to spend their visits. Branch managers see exactly where they stand.
Location Ranks · Mumbai region · last 30 days
| # | Branch | Rating | Reviews | Reply time | Trend |
|---|---|---|---|---|---|
| 1 | Borivali | 4.7 | 182 | 11 min | |
| 2 | Andheri East | 4.6 | 164 | 18 min | |
| 3 | Powai | 4.5 | 121 | 26 min | |
| 4 | Thane | 4.3 | 140 | 41 min | |
| 5 | Vashi | 4.2 | 96 | 52 min | |
| 6 | Kandivli West | 3.9 | 118 | 1 h 40 m |
What it does
Inside Location Ranks
One score per branch
Rating, review volume, recency and reply speed combine into a single reputation score you can track week by week.
Movement, not snapshots
Arrows show which branches are climbing or slipping, so problems are caught while they are small.
Region and cluster views
Group branches by city, region, format or franchise partner and compare like with like.
Reply time on the board
Median reply time for each branch, with targets you set, keeps the whole chain responsive.
Targets that mean something
Set a rating goal per branch, for example 4.5 by March, and see how many five-star reviews it needs to get there.
Shared with the right people
Managers see their branch rank among peers. Leadership sees the whole board.
How it works
Set up in an afternoon. Useful by evening.
No long onboarding project. Connect, map, invite, and the first reviews are waiting.
- 1
Group your branches
Arrange branches by region, city or format, the way your operations team already thinks about them.
- 2
Set targets
Choose rating and reply-time goals for the chain, a region or a single branch.
- 3
Review every Monday
The weekly board lands in every manager's inbox with their rank, change and the reviews that moved it.
On the wall
What it looks like in a real week.
Typical situations from the industries Quirep is built for.
Diagnostic chain
“Quick sample collection at home, very professional phlebotomist.”
Home collection team in Pune moved to rank 1 on reply time and rating. Their process was shared across cities.
QSR chain
“Clean outlet, friendly staff, quick service at lunch rush.”
Outlet crossed its 4.5 target a month early. Shown on the board with the reviews that got it there.
Questions
About Location Ranks
It weighs average rating, number of recent reviews, reply rate and reply time. You can see each part separately, so the score is never a black box.
Yes. Tag branches by ownership, format or any group, and filter the board by those tags.
You decide. Show peers' ranks and ratings for healthy competition, or show each manager only their own numbers.
Works together with
Review InboxEvery review, every branch, one inboxAI Reply WriterThoughtful drafts your team approvesReview RequestsHonest feedback from every customerSentiment MapWhat customers praise and complain aboutCompetitor WatchYour branches against nearby rivalsReputation ReportsWeekly and monthly reports for management
3.8average across all branches
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The only question is who answers it, and how fast. Connect your first location free and let it be you, within the hour.
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