Clinic chain
“Monthly leadership report, September.”
Chain rating 4.3 to 4.4, reply rate 97%, waiting time flagged at 2 of 14 branches with actions attached.
Reputation Reports
The reputation story of every branch, delivered on schedule.
Branch managers get a short weekly report on Monday morning. Regional heads get their cluster. Leadership gets a clean monthly report that answers three questions: are we better than last month, where are we slipping, and what is being done.
Monthly reputation report · September PDF
For leadership · 14 branches · sent 1 Oct, 9:00 am
Avg. rating
4.4
+0.1
Reply rate
97%
+6 pts
New reviews
1,912
+18%
Chain rating, last 8 months
- Borivali reached 4.7, staff named in 38 five-star reviews
- Kandivli West waiting time: delay SMS launched 24 Sep
What it does
Inside Reputation Reports
Scheduled, never chased
Weekly, monthly and quarterly reports go out automatically by email, on the day and time you choose.
A report for each role
Branch, region and leadership reports each show the level of detail that role needs.
Ready for the review meeting
Download as PDF or slides with charts, top reviews and actions, ready for monthly business reviews.
Targets and progress
Each report shows rating and reply-time targets and how far each branch is from them.
Topics that moved
The topics that improved or worsened most, with the reviews that explain why.
Custom reports and API
Build custom reports, or pull data into your BI tools through the API on the 5 Stars plan.
How it works
Set up in an afternoon. Useful by evening.
No long onboarding project. Connect, map, invite, and the first reviews are waiting.
- 1
Choose recipients
Assign branch, region and leadership recipients. Reports follow the access each person already has.
- 2
Pick the schedule
Weekly on Monday at 9 am, monthly on the 1st, or any rhythm that suits your review meetings.
- 3
Read, then act
Every report ends with the actions logged by branches, so meetings move from numbers to decisions.
On the wall
What it looks like in a real week.
Typical situations from the industries Quirep is built for.
Retail chain
“Weekly branch report, Phoenix Mall store.”
11 new reviews, all replied within 2 hours, staff named in 4 five-star reviews shared with the team.
Coaching centre
“Quarterly report for the founders.”
Parent reviews up 2.4x after QR requests at admission desks; top concern 'batch size' trending down.
Questions
About Reputation Reports
Yes. Add your logo and colours to PDF and slide exports.
Yes. Each partner can receive a report for only their branches.
Yes. Export reviews, replies and tags as CSV at any time. The API is available on the 5 Stars plan.
Works together with
3.8average across all branches
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