Diagnostic chain
“Report was promised by evening, came the next afternoon. Had to call three times.”
Tagged 'report delay', routed to the Thane lab manager, replied in 34 minutes.
Review Inbox
One inbox for every review, from every branch.
Google Business Profiles, App Store, Google Play, Facebook, Justdial and industry sites flow into a single inbox. Each review lands tagged with its branch, rating, topic and sentiment, so nothing waits unread in a forgotten profile.
Review Inbox · CareFirst Clinics · 14 branches 3 alerts
Search reviews, branches, topics
Filters- GoogleKandivli West
“Waited 90 minutes even with an appointment. No one told us anything.”
Draft ready4 min - GoogleBorivali
“Dr. Mehta was patient and explained every report clearly.”
Replied12 min - JustdialThane
“Report promised by evening came the next afternoon.”
Assigned38 min - Google PlayApp
“Booking is easy. Please add WhatsApp reminders.”
Draft ready1 h - FacebookAndheri East
“Clean, quick, and the staff were very kind to my father.”
Replied2 h - PractoPowai
“Good doctor, but billing counter was slow.”
Unreplied3 h
What it does
Inside Review Inbox
All sources, one stream
Connect every Google Business Profile and listing you own. New reviews arrive within minutes, with the original text, rating, photos and reviewer name.
Filters that match how you work
Slice by branch, region, rating, source, topic, sentiment, language or reply status. Save views like 'Unreplied 1-2 stars, Mumbai West'.
Assigned to the right person
Reviews route to the branch manager automatically. Regional heads see their cluster, leadership sees everything.
Alerts for what cannot wait
One-star reviews, safety words or a sudden spike at a branch trigger an alert on email or WhatsApp to whoever owns it.
Topics tagged for you
Each review is tagged with what it is about: waiting time, staff behaviour, billing, cleanliness, food quality, delivery and more.
Reply-time clock on every card
See how long each review has been waiting. Reviews nearing your target reply time move to the top.
How it works
Set up in an afternoon. Useful by evening.
No long onboarding project. Connect, map, invite, and the first reviews are waiting.
- 1
Connect your listings
Sign in with the Google account that manages your profiles and pick the locations. Add app store and other listings by link.
- 2
Map each listing to a branch
Quirep matches listings to branches by address. Confirm the mapping once and every past and future review is filed correctly.
- 3
Invite branch managers
Each manager gets a login that opens straight to their branch inbox, with alerts on the channel they prefer.
On the wall
What it looks like in a real week.
Typical situations from the industries Quirep is built for.
QSR chain
“Order came cold and the fries were missing. Delivery partner was polite though.”
Tagged 'food temperature' and 'missing items', flagged to the outlet kitchen lead.
Car showroom
“Rahul in sales explained every variant patiently. Smooth test drive.”
Tagged 'staff praise', shared with the showroom team, replied the same hour.
Questions
About Review Inbox
Google Business Profile, Apple App Store, Google Play, Facebook and Justdial at launch, with industry sites such as Practo, Zomato, Swiggy, TripAdvisor, Booking.com and MakeMyTrip available on request. Ask us about any site your customers use.
Yes. When you connect a Google Business Profile, Quirep imports its review history so ratings and trends start with real data from day one.
Yes. Access is set per branch or region. A manager in Borivali sees Borivali; the regional head sees all of Mumbai West.
Yes. Branch managers can read, reply and approve from the mobile browser, and alerts arrive on WhatsApp or email.
Works together with
AI Reply WriterThoughtful drafts your team approvesReview RequestsHonest feedback from every customerLocation RanksEvery branch's rating, rankedSentiment MapWhat customers praise and complain aboutCompetitor WatchYour branches against nearby rivalsReputation ReportsWeekly and monthly reports for management
3.8average across all branches
Your next review is already being written.
The only question is who answers it, and how fast. Connect your first location free and let it be you, within the hour.
Rate how your business handles reviews today
Tap a star to see what Quirep would change first.