Diagnostic chain
“Competitor reviews often mention 'reports on WhatsApp the same day'.”
Gap spotted in Andheri. WhatsApp report delivery launched, and the topic became a praise point within two months.
Competitor Watch
How each branch compares with the competitor down the road.
Customers choose between you and the business two streets away by looking at stars. Competitor Watch tracks public ratings, review volume, reply rates and topics for the competitors near each branch, so you know where you win and where you trail.
Competitor Watch · within 2 km of Andheri East
BusinessRatingRev/moReplies
CareFirst Andheri East4.64198%
MediPoint Clinic4.42912%
Sunrise Diagnostics4.23564%
City Health Centre3.9180%
Gap: same-day reportsLead: staff careLead: reply rate
What it does
Inside Competitor Watch
Local competitor sets
Pick competitors for each branch from nearby Google listings, or let Quirep suggest the closest businesses in your category.
Side-by-side scores
Rating, reviews per month, reply rate and recency, compared for your branch and each competitor.
Topic gaps
See where competitors are praised and you are not, for example 'parking' or 'quick reports', and the reverse.
Trend over time
Monthly lines show whether the gap with each competitor is closing or widening.
Movement alerts
Get told when a competitor's rating jumps or they start replying to every review.
Market view for leadership
Roll up every branch's position into a city or category view for expansion and marketing planning.
How it works
Set up in an afternoon. Useful by evening.
No long onboarding project. Connect, map, invite, and the first reviews are waiting.
- 1
Choose competitors
For each branch, pick up to ten nearby competitors from public listings.
- 2
Compare monthly
Quirep tracks their public reviews and builds a side-by-side view for each branch.
- 3
Close the gaps
Use topic gaps to decide what to fix first, then track whether your position improves.
On the wall
What it looks like in a real week.
Typical situations from the industries Quirep is built for.
Car showroom
“Nearby dealer replies to every review within a day.”
Showroom reply rate rose from 22% to 96% with AI drafts, overtaking the competitor on Google.
Restaurant
“Rival outlet praised for quick lunch service.”
Lunch combo with 12-minute serve time introduced, tracked through the 'speed' topic.
Questions
About Competitor Watch
Yes. Competitor Watch only uses publicly available ratings and reviews from listings such as Google Maps.
Up to ten per branch on the 5 Stars plan. Ask us if you need more for a specific market.
You see topic and sentiment summaries with example public reviews, so you understand what drives their rating.
Works together with
Review InboxEvery review, every branch, one inboxAI Reply WriterThoughtful drafts your team approvesReview RequestsHonest feedback from every customerLocation RanksEvery branch's rating, rankedSentiment MapWhat customers praise and complain aboutReputation ReportsWeekly and monthly reports for management
3.8average across all branches
Your next review is already being written.
The only question is who answers it, and how fast. Connect your first location free and let it be you, within the hour.
Rate how your business handles reviews today
Tap a star to see what Quirep would change first.